To all Labtician and LabticianThéa Customers
As you know the response protocols to the COVID-19 virus are evolving quickly.
The safety of your team, your patients, our team and the broader community is the top priority. Therefore out of an abundance of caution to stay safe, protect the vulnerable and help flatten the curve of the pandemic, we are suspending any visits by our team to hospitals or clinics until March 30, 2020.
We will reassess “in-person” visits at that time based on advice from Public Health Authority and our commitment to doing all that we can to protect you, our customers, your patients, our team and our community.
In the interim, your local representative and our internal team are available to you by phone or via conference video call to address any questions that you may have.
During this time Customer Service continues to be available if you wish to place an order.
We can be reached at:
Tel: 1-855-651-4934 or email: orders@labtician.com
Please note that we do not expect any supply disruptions as a result of current measures.
We all have a role to play in stopping the spread of this pandemic. Thank you for your understanding.
If you have any questions or concerns please let us know.
Stay well
Yours,
Polydor Strouthos Fiona McCloskey
President, Labtician Ophthalmics Inc. General Manager, LabticianThéa